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Privacy Policy

Effective Date: 01 August 2025
Company: NetValue (Business ID: 3543442-3)
Product: NetDataVisor (Software-as-a-Service platform)

1. Introduction

NetValue (“Company”, “we”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use NetDataVisor (“Service”). We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data We Collect

We may collect the following categories of information:

  • Account Data: first name, surname, residential address, country of residence, email address, phone number, and subscription details.
  • Usage Data: logs of your interactions with the Service, technical information (IP address, browser type, device information).
  • API Key Data: encrypted API keys you provide to connect external trading platforms (with permissions defined by you, always without withdrawal rights).
  • Payment Data: processed securely by third-party payment providers. We do not store full payment details on our servers.

3. How We Use Your Data

Your data is used for the following purposes:

  • To provide, maintain, and improve the Service.
  • To ensure account security and prevent fraud.
  • To process payments and manage subscriptions.
  • To provide customer support and respond to requests.
  • To develop new features and improve user experience.

We do not sell, rent, or trade your data with third parties.

4. Data Storage and Security

  • API keys and sensitive data are stored only in encrypted form.
  • Access is restricted to authorized systems and processes.
  • The Service is hosted in ISO 27001 certified data centers with redundant connectivity, high availability, and ultra-low latency.
  • Passwords and other sensitive credentials are never shared with third parties.

5. Data Sharing

We may share your data only in the following cases:

  • With payment processors to handle subscription payments.
  • With legal authorities, if required by law.
  • With infrastructure service providers who help us operate the platform (under strict confidentiality obligations).

6. Data Retention

We retain your personal data for as long as necessary to provide the Service and comply with legal obligations. Data may be retained longer where required by law, or shorter if deletion is requested or accounts remain inactive.

7. Your Rights

As a user, you have the following rights under the General Data Protection Regulation (GDPR), regardless of your country of residence:

  • The right to access your personal data.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your data.
  • The right to restrict or object to processing.
  • The right to receive your data in a portable format.

To exercise these rights, contact us at info@netvalue.fi

8. International Data Transfers

Your data may be processed outside your country of residence, but always with adequate safeguards and in compliance with applicable laws.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this website with a revised “Effective Date.”

10. Contact Information

For privacy-related questions or requests, please contact us at:
📧 info@netvalue.fi

By using our Service, you agree to these Terms and Conditions. Please ensure you read them carefully before proceeding with your subscription.